Poor performance for AI related operations
Incident Report for Rainforest QA
Postmortem

We realized that our provider for AI infrastructure was having a soft outage which was causing some requests to take a very long time (10 minutes) to error.

We worked around this by decreasing the timeout for the requests so that they would error faster and we could then retry them.

Posted Jun 11, 2024 - 06:18 PDT
Resolved
This incident has been resolved.
Posted Jun 07, 2024 - 07:46 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2024 - 05:57 PDT
Investigating
Operations involving AI are taking some time to complete. We're investigating the issue.
Posted Jun 07, 2024 - 05:11 PDT
This incident affected: Visual Editor and Automation test execution.
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