Delays when starting runs

Incident Report for Rainforest QA

Resolved

This incident has been resolved.

Posted Oct 02, 2024 - 13:15 PDT

Monitoring

A permanent fix has been implemented and performance appears to have returned to normal. No further delays are expected.

Posted Oct 02, 2024 - 12:28 PDT

Update

We have applied a temporary fix to mitigate the issue and are continuing to work on a more permanent fix.

Posted Oct 02, 2024 - 06:42 PDT

Identified

We are working on an issue that is delaying the allocation of virtual machines when starting a run. We have identified the issue and are working to resolve it.

Posted Oct 02, 2024 - 05:48 PDT

This incident affected: Visual Editor, Tester Community test execution, and Automation test execution.