VM Availability Issues

Incident Report for Rainforest QA

Resolved

We are running at full capacity.

Posted Feb 20, 2023 - 17:19 PST

Update

We've resolved the issue that was causing VMs to fail to load in the Visual Editor, we're now working to recover our full capacity. This incident has also affected our capacity to execute tests as part of a run, so runs may be delayed until we've fully recovered.

Posted Feb 20, 2023 - 10:11 PST

Identified

We have identified and mitigated the issue. We're still experiencing reduced availability and are working to fully resolve it.

Posted Feb 20, 2023 - 08:27 PST

Investigating

We've detected a problem with VMs not loading in the Visual Editor and are investigating.

Posted Feb 20, 2023 - 06:45 PST

This incident affected: Visual Editor and Automation test execution.