Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.
Posted Nov 18, 2025 - 08:40 PST
Monitoring
Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.
Posted Nov 18, 2025 - 06:59 PST
Update
Our upstream provider has identified the issue and is currently working on restoring service
Posted Nov 18, 2025 - 06:05 PST
Update
Our upstream provider is aware of the issue and is continuing to investigate.
Posted Nov 18, 2025 - 04:25 PST
Identified
We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.
Posted Nov 18, 2025 - 03:51 PST
This incident affected: Rainforest, Tester Portal, Rainforest Emails, Rainforest SMS Numbers, and Marketing site.