Virtual machine connectivity issues

Incident Report for Rainforest QA

Resolved

Our upstream provider has resolved these networking issues. We are no longer seeing any issues on our end.

Posted Jul 21, 2022 - 00:52 PDT

Update

Our upstream provider is working to resolve these networking issues, but we are still seeing periodic network connectivity issues within our virtual machine infrastructure. We'll continue to monitor the situation.

Posted Jul 20, 2022 - 15:42 PDT

Monitoring

We've identified the problem as an issue with one of our upstream hosting providers. Network connectivity appears to be improving and we are seeing fewer errors, but we will continue to monitor the situation.

Posted Jul 20, 2022 - 12:43 PDT

Investigating

We are seeing elevated rates of errors related to network connectivity from our Virtual Machine infrastructure and are investigating.

Posted Jul 20, 2022 - 12:22 PDT

This incident affected: Rainforest and Tester Portal.